(888) 890-5174 For Pros

Support & Contact

We're here to help homeowners and service professionals.

Contact Us

Email support@palmbeachquotes.com

We respond to all emails within 24 hours during business days.

For Homeowners

  • How long until I hear from a pro? Most homeowners are contacted within 15 minutes during business hours (7am-9pm).
  • How many pros will contact me? Your request goes to a maximum of 3 licensed, insured professionals in your area.
  • Is it really free? Yes, 100%. Service professionals pay us a small fee to receive leads. You never pay anything.
  • Can I cancel my request? Email us at support@palmbeachquotes.com and we'll remove your request immediately.
  • I have a complaint about a service professional. Email us with details and we'll investigate. We take quality seriously and can remove providers from our network.

For Service Professionals

  • How do I sign up? Visit our Pro signup page to create an account and start receiving leads.
  • How does billing work? You purchase credits that are used when you claim a lead. Pricing varies by service type and location.
  • Lead quality issue? You can dispute a lead from your dashboard if the phone number is disconnected or if it's a system duplicate. Disputes are auto-verified.
  • How do I update my service area or preferences? Log in to your dashboard to manage your account settings.
  • Payment method issues? Email support@palmbeachquotes.com and we'll help you update your billing information.

Dispute Policy

We offer lead credits for two verifiable reasons only:

  • Disconnected phone number -- We re-verify the number via carrier lookup. If confirmed disconnected, you receive a credit.
  • System duplicate -- If the same homeowner submitted the same request twice, we credit the duplicate.

Disputes are limited to 2 approved credits per 30-day period. All verifications are automated -- no subjective judgment calls.

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