Privacy Policy

Last Updated: April 2, 2026

PalmBeachQuotes ("we," "us," or "our") operates palmbeachquotes.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our free quote-matching service for home services in Palm Beach County, Florida.

1. Information We Collect

Information You Provide

When you submit a quote request through our forms, we collect:

• Name -- so service providers can address you properly
• Phone number -- so matched pros can contact you with quotes
• Zip code -- to match you with providers in your area
• Service description -- details about the work you need done

Automatically Collected Information

When you visit our Site, we may automatically collect:

• Browser type and version
• Device type (mobile, desktop, tablet)
• IP address and approximate geographic location
• Pages visited, time on site, and referral source
• UTM parameters and campaign data from referring links

2. How We Use Your Information

We use the information you provide to:

• Match you with service providers -- your contact info and job description are shared with 2-3 licensed, insured professionals in your area
• Improve our service -- aggregate, anonymized data helps us understand demand and improve matching
• Communicate with you -- to confirm your request was received or follow up if needed
• Prevent fraud -- to detect and block spam or abusive submissions

3. How We Share Your Information

We share your information only in these limited circumstances:

• Matched service providers -- when you submit a quote request, your name, phone, zip code, and job description are shared with 2-3 vetted local professionals. This is the core of our service.
• Hosting and infrastructure -- our Site is hosted on Netlify. Your data passes through their servers subject to Netlify's privacy policy.
• Analytics providers -- we may use analytics tools to understand site usage. These tools collect anonymized or aggregated data.
• Legal requirements -- if required by law, subpoena, or court order.

We never sell your personal information to data brokers, marketers, or any third party.

4. Cookies and Tracking

Our Site may use:

• Essential cookies -- required for the Site to function (form state, session)
• Analytics cookies -- to understand how visitors use our Site

You can disable cookies in your browser settings. The Site will still function, but some features may be affected.

5. Data Retention

• Quote request data (name, phone, zip, description) is retained for up to 2 years to support ongoing service and dispute resolution.
• Analytics data is retained in aggregate form indefinitely.
• You may request deletion of your data at any time (see Section 7).

6. Data Security

We take reasonable measures to protect your information:

• All data is transmitted over HTTPS (encrypted in transit)
• Access to personal data is restricted to authorized personnel
• We use spam detection (honeypot fields) to prevent abuse

No system is 100% secure. We cannot guarantee absolute security but we take it seriously.

7. Your Rights

You have the right to:

• Access -- request a copy of the personal data we have about you
• Correct -- request correction of inaccurate data
• Delete -- request deletion of your personal data
• Opt out -- request that we stop sharing your data with service providers

To exercise any of these rights, contact us at the email below.

8. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know -- what personal information we collect and how it is used
• Right to Delete -- request deletion of your personal information
• Right to Opt Out -- of the sale of personal information
• Non-Discrimination -- we will not discriminate against you for exercising your rights

We do not sell your personal information.

9. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected data from a child under 13, we will delete it promptly.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Us

Questions about this Privacy Policy? Contact us:

• Email: privacy@palmbeachquotes.com
• Website: palmbeachquotes.com